Railwire BroadBand Service Review My Experience

canBy canRailwireSat Mar 14 2026
Railwire BroadBand Service Review My Experience
Railwire is one of the trusted broadband connection provider in India controlled and managed by RailTel Corporation of India. Now recently is also tried to get the connection from Railwire for my personal use, but the experience is not that great that i am going to share in this blog.

So on the 25 Feb evening I first visited the Railwire official website and applied for new connection and waited that I will get a call for next process, but nothing happens I got no response from Railwire.

Again I applied for new connect after 5 days, again same I got no response no call though the website shows feasible in its query section when I entered my Id that i got after applying for new connection.

Then I called on the customer care for the connection and the lady told me that they will connect me the local vender and share my information to them and the local vendor will call me and the next process will start. But that also didn't happened, and I asked the customer care 2 times for the connection but no response at all. I got no local vendor call for installation.

Now since I wanted the broadband connection genuinely I found out the local vendor's number from one my friend which had the Railwire broadband connection. Now I called the local vendor and asked him that I want broadband connection on my home for my personal use, he told me that he will come tomorrow, that day he was away from my location.
The next day came, but the vendor didn't came or called me for any information, then again after that next i called him the next day and asked that he didn't came or called me, so he immidiately told me that he is on the way and will come to my location in few time, i waited but he didnt come. the next day i called him again and this time he says he is coming and really came to my location. and asked few things like why i need i told him for personal use and so.

Then he started doing some calculations that will he be able to give me the new connection or not in my area since he already given few connections to other people like offices and shop, and then he says yes he can give me the connection and started to register me for the new connection and completed the registration process and i got the confirmation call and username and password from railwire. And the local vendore told me that the installation will be done today, the time then was about 12PM noon.

I thought its good that the installation will be done by evening, but that did not happened, no one came not called that the installation will be delayed or when the installation will be done.

The next day I called the vendor for the installation and he says that its noon and its too much sunlight and heat so the installation will be done by evening, but same no one came not the call, then before evening I called the vendor again to ask that will he come for the installation, and he didn't respond. This is the story, till now I got no call from the vendor that when will the actual installation will be done or what the issue. Let see what happen i will share.